Privacy policy

1. Data controller

Company name: Gestoria Soluzion
Registered address: Madrid, Spain
Email: info@gestoriasoluzion.es
Phone: +34 900 000 000

2. Personal data we collect

Through the contact form we collect the following data:

• Full name
• Email address
• Phone number (optional)
• Supply type (household, freelance, business, community)
• Energy bill attachment (optional, PDF, JPG or PNG)
• Message or query (optional)

3. Purposes and legal basis

• Handling enquiries submitted via the contact form. Legal basis: consent of the data subject (Art. 6(1)(a) GDPR).
• Provision of contracted services. Legal basis: performance of a contract (Art. 6(1)(b) GDPR).
• Compliance with legal obligations (accounting, taxation). Legal basis: legal obligation (Art. 6(1)(c) GDPR).

4. Retention period

Data will be retained for as long as necessary and at least for the applicable legal retention periods (generally 5 years for accounting and tax documents). Enquiry data not converted to a contract will be deleted after 12 months with no subsequent interaction.

5. Recipients

We do not share personal data with third parties except where required by law or with technology service providers (web hosting, email) acting as processors under GDPR-compliant data processing agreements.

6. International transfers

We do not transfer personal data outside the European Economic Area (EEA). Where third-party tools with servers outside the EEA are used, such transfers are covered by appropriate GDPR safeguards.

7. Your rights

You may exercise the following rights at any time by contacting us at info@gestoriasoluzion.es:

• Access: know what data we hold about you.
• Rectification: request correction of inaccurate data.
• Erasure: request deletion when data is no longer necessary.
• Objection: object to processing in certain circumstances.
• Restriction: request restricted processing in certain situations.
• Portability: receive your data in a structured, machine-readable format.
• Withdrawal of consent: withdraw consent at any time without retroactive effect.

You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD), www.aepd.es.

8. Cookies

This website uses only technical cookies necessary for operation (session, language preference). We do not use analytics or advertising cookies. Under current regulations, your consent is not required for these cookies.

9. Security

We have implemented appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, or unauthorised access.

10. Changes to this policy

We reserve the right to update this policy to reflect legal changes or new site features. We recommend checking it periodically. The date of the last update appears at the top of this page.